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The Company
DINEPOS, LLC sells service to a Point of Sale (POS) system: DINEPOS. The POS service is for restaurants and is entirely web-based. Restaurants use the Internet to access DINEPOS and perform all of the functions of a typical software-based POS, as well as greatly enhanced functionality not available through software-based programs, including, file backups, online help, online training, access real time business performance data, tracking of market effectiveness, and guest preferences.
Scott Hinschberger is the Managing Member of DINEPOS, LCC and was responsible for selecting the team to create the DINEPOS software. After significant research Scott selected Insei to do the requirements, design, and implementation. Scott selected Insei because of their outstanding record.
"Insei has an outstanding track record for completing software development projects ahead of schedule and under budget."
Scott Hinschberger, Mananging Member, DINEPOS, LLC
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The challenge was to create software to support the needs of the business plan and commitments to the shareholders, including a "quick-to-market" advantage. The software also needed to accommodate widely different dining scenarios, from fast food to fine dining.
The Insei Solution
To maximize the shareholders return on investment (ROI), the software had to be created "right" the first time. Rework due to customer dissatisfaction with software functionality or due to poor programming practices is costly and inefficient. To maximize ROI Insei strictly adheres to the IEEE guidelines for software engineering we well as industry standard best practices.
In this case, leveraging user experience (i.e., the subject matter experts) was critical. Insei began by conducting Use Case Analysis.
"Use Case Analysis and requirement gathering activities were instrumental in helping us define our business."
Scott Hinschberger, Mananging Member, DINEPOS, LLC
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Use Case Analysis was used to define the business processes and how the processes interact with the system. Scott Hinschberger, John Rice (DINEPOS technical advisor) and other subject matter experts (SMEs) actively participated in the Use Case Analysis. The analysis was used to define software requirements. Software requirements were written to describe the processes they support, resulting in the following benefits to the shareholders:
- Ambiguities, inconsistencies, and other issues related to the expected business model were revealed long before the software was written.
- Design and implementation were well understood by the SMEs, which made work progress easily auditable by the shareholders.
- Iterative releases were easily defined by the shareholders. The first release was the base functionality for market ready software and took less than 6 months to complete.
- By defining the business process without bias to technology, the most appropriate technology for the DINEPOS system was selected during the design phase of work.
The first release of the software was completed on time and under budget with all the functionality specified by the shareholders and required for a market ready product.
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Critical Needs
The need for a quick-to-market product that would reflect the business requirements of DINEPOS, LLC shareholders.
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| Technologies |
| - | Java |
| - | SQL Server |
| - | Java Server Faces |
| - | XML |
| - | JPOS |
| - | Apache Tomcat |
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